Network Operations Status

Core Network Software Upgrade on 31 Aug 2025 10:51:35 (UTC-08:00)
Resolved on 31 Aug 2025 13:37:47 (UTC-08:00)
Automatic close of incident
Update on 31 Aug 2025 13:35:52 (UTC-08:00)

Network Stack Upgrade Complete


Our core network stack has been upgraded to the latest firmware and software. All VRRP members are active and we experienced no traffic issues during the upgrade.

If you notice any issues, please reach out to support right away.

Update on 31 Aug 2025 11:52:13 (UTC-08:00)

Half of VRRP Members Updated


Half of our networking stack has been successfully upgraded to our vendors latest firmware and software updates.

We monitored the network traffic and ran our networking tests -- all tests pass with no issues.

We are now applying the same upgrade to the rest of the stack.

In progress on 31 Aug 2025 10:51:35 (UTC-08:00)

Core Network Software Upgrade


Starting at 12PM -7 GMT (America/Los_Angeles) on Sunday August 31st, 2025 Network Engineers will perform software update to our core switches and firewall to the latest version approved by the vendor.

Since our Core Network runs VRRP, we expect zero packet loss while our high available network remains online. Each pair of switches and firewall be updated one a time leaving at least one know working path for traffic to route in and out.